Privacy Policy

1. Information we collect

Information you give us. When you complete the contact form, you provide your name, email address, the topic you select, and the message you write. If you email us directly, we receive whatever information you choose to include.

Information collected automatically. Like most websites, our hosting and infrastructure providers automatically log technical data such as your IP address, browser type, device information, referring page, and the date and time of your visit. This helps us keep the site secure and running.

We do not intentionally collect special categories of personal data, and we do not knowingly collect information from children.

2. How we use your information

We use the information we collect to:

• respond to your enquiry and correspond with you;
• operate, maintain, and secure the website;
• understand how the site is used so we can improve it; and
• comply with applicable legal obligations.

We process this data on the basis of your consent (when you submit the form), our legitimate interest in operating and improving the site, and, where relevant, to comply with the law.

3. How we share your information

We do not sell your personal information. We share it only with:

• service providers who help us run the website and communications (for example, our website hosting provider and our contact-form provider), under appropriate confidentiality obligations; and
• authorities or advisers where we are required to do so by law, or to protect our legal rights.

Some of these providers may process data outside the UAE. Where that happens, we take reasonable steps to ensure your information remains protected.

4. How long we keep your information

We keep contact enquiries for as long as needed to respond to you and for a reasonable period afterwards for our records, then delete or anonymise them. Server logs are retained for a limited period for security and diagnostics.

5. Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

6. Your rights

Depending on the laws that apply to you, you may have the right to request access to the personal information we hold about you, to ask us to correct or delete it, to object to or restrict certain processing, and to withdraw consent. To make a request, email info@limeworktech.com. We will respond in line with applicable law.

7. Cookies and analytics

This website does not use advertising or tracking cookies, and we do not use third-party analytics services. To improve your experience, the site stores a single value in your browser's session storage (a flag that lets our intro animations play only once per visit); it is cleared automatically when you close the tab and is not used to track or identify you. The contact form is processed by Web3Forms, our form provider, solely to deliver your message to us.

8. Third-party links

The website may link to third-party sites or products. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it was last revised. Material changes will be reflected on this page.

10. Contact

Questions or requests about this policy or your personal data:
Email: info@limeworktech.com
Address: Dubai, United Arab Emirates